Terms of Service for Total Care Mobile Detail
Welcome to Total Care Mobile Detail. These Terms of Service ("Terms") govern your use of our services. By using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services:
Services
Total Care Mobile Detail provides mobile vehicle detailing services, which include but are not limited to exterior washing, interior cleaning, waxing, and polishing.
Booking and Appointments
Appointments can be booked through our website, by phone, or via our mobile phone text message. We strive to honor all scheduled appointments but reserve the right to reschedule or cancel appointments due to unforeseen circumstances.
Payment Policy
Payment for our services is due at the time of service unless alternative arrangements have been made and agreed upon in advance.
Personal Items
We do not assume responsibility for any damage to personal items left in your vehicle during the detailing process. We advise customers to remove any valuable or sensitive items before the detailing appointment. An additional Trash or Garbage Removal Fee of $25 will be automatically included in the total cost of the service if it is required to ensure the completion of the detailing process.
Cancellation Policy
To avoid incurring a cancellation fee, cancellations must be made at least 24 hours in advance of the scheduled appointment time.
Changes to Prices and Services
All prices are subject to change depending on the scope of work and the time required to complete the job beyond the normal timeframes. The final price will be provided to you before the commencement of work if there are any deviations from the initial estimate. If additional services are required or requested that extend beyond the standard offerings, these will be discussed and agreed upon prior to execution.
Refund Policy
We do not offer refunds for services that have been rendered. However, if you have any concerns or are not satisfied with the service provided, please contact us, and we will work with you to address the issue.
Right to Refuse Service
Total Care Mobile Detail reserves the right to refuse service to anyone for any reason deemed appropriate by our team.
Photography Consent
By scheduling an appointment with us, you consent to allow Total Care Mobile Detail to take before and after photos of your vehicle for marketing and promotional purposes.
Liability Disclaimer
While we take every precaution to ensure the safety of your vehicle during the detailing process, Total Care Mobile Detail is not liable for any damages to your vehicle's exterior or interior.
Changes to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the new Terms.
By utilizing our services, you acknowledge and agree to abide by these terms and conditions. If you have any questions or concerns regarding our Terms of Service, please feel free to contact us.
Thank you for choosing Total Care Mobile Detail!